Data Retention Policy
How long we retain data and how it is deleted
Last updated June 20, 2026
This policy describes retention periods and deletion practices for data processed through foretale.ai.
General principles
We retain data only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is deleted or anonymized where feasible.
Customer content
Project data, uploaded files, and analytics artifacts remain available for the duration of the customer subscription and are deleted or returned upon contract termination per the data processing agreement, subject to legal hold.
Account and identity data
User profile and authentication records are retained while the account is active. Upon account deletion request, personal identifiers are removed within 30 days unless retention is required by law.
Logs and telemetry
Security and application logs are typically retained for 90–365 days depending on log type and regulatory requirements. Aggregated, anonymized analytics may be retained longer for service improvement.
AI conversation history
AI assistant conversations may be stored to support continuity, audit, and quality review within the customer organization. Retention aligns with project settings and organizational policies.
Deletion requests
Customers may request deletion through their organization administrator or via our data subject request process linked from the Privacy Policy.